Introducing Dr. Edward de Bono's Six Thinking Hats
/I recall that when I first learned about Six Thinking Hats by Dr. Edward de Bono it was from someone who said it was a tool to analyze how each of us instinctively ‘think’ and therefore determine how potential hires may ‘fit’ within a team. It instantly seemed odd to me to think any person can be identified as ‘one thing’ … and it still does. Take me for example, different parts of my personality and experience are present at different times. Sometimes I am quiet and reserved and sometimes I take charge… and there is a whole spectrum in the middle.
Long story short, the person who introduced Six Thinking Hats to me was missing the power of this model. There are however Psychometric tests that do a very good job measuring an individual’s logical, verbal, mechanical, abstract and situational judgement reasoning. But for now, as a communication and leadership trainer and coach, let me share what I’ve learned after much research and my understanding about how the Six Thinking Hats can be used.
I see Six Thinking Hats as a great leadership, team, planning and problem-solving tool. It gives us a guideline on how to expand our thinking and encourages us to explore non-traditional possibilities and opportunities that may impact a project or decision. It also helps us analyze risk. And, as I suggested above, if we use it to only define ‘how Bruce thinks’ or ‘Bruce’s instinctive style’ then we are not doing our project, our company and certainly not Bruce and his future any favours.
What Are The Six Thinking Hats?
Before we go any further, let me share with you my explanation of what each colour within the Six Thinking Hats means from the perspective of a leader:
White Hat: "Facts & Information"
The white hat represents research, learning and information gathering. It’s about knowing what you know and knowing what you don’t know. It is also about giving yourself permission to learn more - gather more facts and information.
Red Hat: "Emotions & Intuition"
The red hat represents emotions and feelings. It’s about tapping into intuition, empathy and hunches while feeling safe to share who you are, your likes and dislikes. It is about embracing Soft Skills and what makes each of us unique.
Black Hat: "Judgement & Skepticism"
The black hat is the judgement. Judging, being cautious and assessing risk is important but too often the black hat is overused. Part of the creative process is learning from our mistakes… not hiding them or being fearful of making one as we grow. Make sure your environment doesn’t condemn mistakes and allow caution to paralyze progress.
Yellow Hat: "Optimism & Benefits"
The yellow hat represents optimism, the glass is half full not half empty. We embrace values, see opportunity, explore benefits and encourage positivity.
Green Hat: "Creativity & New Ideas"
The green hat represents creative thinking. Green represents exploring new ideas and possibilities; it is about being free to be our unique selves, to share our thoughts and to try new things.
Blue Hat: "Control & Organization"
The blue hat represents control but certainly not stagnation. Everything happens on purpose. It is about strategy and a shared vision. It is about goals, objectives, planning, agendas and defined / measurable conclusions.
I really like how the Six Thinking Hats encourages us to think more broadly. For example, it’s easy (and very common) to explore all the risks and threats of an idea and forget to explore all of the creative possibilities and opportunities that may not be immediately obvious. When we look at only the negatives and risk of a decision, we can’t truly move forward, learn, adapt and grow.
The Six Thinking Hats reminds us to look at a situation (every situation) from six different perspectives.
For The Team
The model helps eliminate bias and group think. No matter what someone’s personal style or even hierarchy, using the Six Thinking Hats (Red, Yellow, Black etc) helps the team stay focused on important issues and encourages shared understanding. This leads to the team being able to collaborate more effectively and reach consensus with little to no conflict. It also often means decisions are made more quickly and with less waste because it improves transparency, collaboration, team trust and accountability in a very productive way.
A team can use the Six Thinking Hats in many ways. For example, a committee of 12 people could divide into six teams with two people per team. Each team could explore a shared topic, need or opportunity from the perspective on one of the hat colours. Then, after 1-hour each team would present their ‘research’ and ‘brainstorming’ to their peers. This would be a quick way to conduct a very thorough review which should also lead to shared understanding, shared decision making and perhaps best of all… shared commitment.
For The Individual
The Six Thinking Hats helps each of us grow by encouraging our creativity and imagination while also improving our analytical skills. But it does more of each of us. The Six Thinking Hats encourages us to make room for other people’s opinions and to remember that not only are each of our jobs and responsibilities different, we are not all built the same. From this we are able to build trust with other people and within our teams, helping each of us to communicate more confidently and effectively and develop more reliable interpersonal skills.
It’s far too easy for us to get overwhelmed exploring risks (the black hat), and to not give creative ideas the benefit of the other six hats. The Six Thinking Hats reminds us to do more and be more. It is a leadership, team and problem-solving tool that gives us permission to be cautious and also permission to dream and to use non-traditional thinking or ‘thinking outside the box’ which may be a more familiar term.
Whether we are using the model as an individual to evaluate options or if we are in a team, the Six Thinking Hats theory empowers us to generate traditional and non-traditional ideas and to use non-biased evaluation to select the best possible decision. And of course, giving a nod to the blue hat, the model provides concrete reasoning that we can use now and in the future to justify our decision.
Example of how Dr. Bono’s theories help us generate non-traditional ideas:
Problem: A company is dumping pollution into a lake. It is seriously harming the ecosystem and a solution has to be found. There are many traditional methods that come to mind:
Tax the company for each ton of sewage they dump.
Draft laws that force them clean their waste before it goes into the lake.
Draft laws that make them collect and recycle their waste in advance.
These solutions can work, but they are complicated, take time, require constant monitoring and can fail.
Solution (non-traditional): Using critical thinking and the Six Thinking Hats to generate new ideas, a team identifies a simple and non-traditional solution. Make the company position their water intake valve immediately downstream from their sewage output valve (usually output valves are positioned downstream). This way, the company is the first to be impacted by any pollution they dump. They will be eager to monitor pollution levels themselves and will likely be very motivated to find eco-friendly alternatives to their processes.
Conclusion
The Six Thinking Hats is a framework that helps us explore all sides of a situation; to dream, be creative, listen carefully, evaluate, feel, learn and above all, to grow, become better and achieve more as a team and as an individual. It helps us explore what can be… versus what is. The model also helps us change our perception and therefore overcome ‘errors of potential’ as Dr. Bono might say.
When you are faced with solving a problem, try using the Six Thinking Hats model to frame your approach and help you generate new ideas. I am confident it will help you explore your problem from multiple perspectives, improve creativity, help develop teamwork within a team (if you have one) and firm up your (and other peoples) commitment.
NOTE: The Six Thinking Hats approach was created by Dr. Edward de Bono a Maltese physician, psychologist and philosopher who is a global authority on creative and conceptual thinking wrote a book called ‘The Six Thinking Hats’ that encourages all of us to think differently and ‘The Mechanism of The Mind’ and many other books.
Thank you for reading this article, please be well. Happy communicating and happy leading.
Bruce
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About Bruce and Bruce Mayhew Consulting.
Bruce is Corporate Trainer, Keynote Speaker and Executive Coach.
Bruce Mayhew Consulting specializes in customized Email Etiquette Training, Leadership & New Leadership Development, Generational Differences, Time Management Training and other soft skills training solutions in Toronto and across Canada. Bruce is also an Executive Coach to a few select clients.
Bruce is an experienced motivational speaker in Toronto and has inspired audiences across Canada and within the USA and the UK. Bruce works hard to always make sure your training event, conference, retreat, or annual general meeting is a success.