About Bruce Mayhew

Bruce Mayhew is a corporate trainer, keynote speaker, executive coach, and author who delivers practical, research-informed communication skills training across Canada and the U.S.A. Let Bruce help you and your team:

Build a high-performing culture based on trust, transparency and respect
Improve employee engagement, employee loyalty, productivity and customer satisfaction.
Reach your personal, professional and organizational goals.

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How My Work Will Benefit You And Your Team

Clients value me for my clear frameworks, energizing delivery, and immediately usable tools — whether I’m guiding a room through a tough feedback conversation or teaching busy executives how to write emails that get understood and answered.

For over twenty years, I have helped leaders grow and organizations thrive by helping turn good intentions into everyday behaviours that build trust, engagement, and results. As president and founder of Toronto-based Bruce Mayhew Consulting, my leadership approach is both human-centered and forward-thinking, blending emotional intelligence, strategic vision, and actionable frameworks.

Much of my work involves customizing my business etiquette and soft skills programs to meet the specific needs of my clients and match their culture, strategy, and goals. I am an introvert who loves to be extraverted, having the honor to deliver practical, research-informed programs on leadership and new-leader development, difficult conversations and/or constructive feedback, generational dynamics, time management, and email etiquette. I am also known for weaving data, stories, and humour into memorable takeaways for my audiences.

I am proud and humbled to partner with top-tier companies across diverse industries including pharmaceutical, technology, manufacturing, finance, insurance, not-for-profit and professional associations. Clients tell me they value my clear frameworks, energizing delivery, and immediately usable tools as I help them reach their personal and professional goals.

I have been featured on major Canadian media outlets such as Canada AM and Global TV. I have also shared my insights on leadership, communication, and professional development on podcasts, radio interviews, and in articles I’ve written for leading trade publications, reaching audiences across Canada and internationally.

I believe I am in the people-helping-people business, and my job is to bring out the best in your team. You focus on your goals and success. I’ll focus on delivering the learning and performance solutions you need.

About The Path of an Inspired Leader

In my debut leadership book, The Path of an Inspired Leader, I distill my years of work, research and practice into a practical, uplifting roadmap for leading with clarity, courage, and care—so people feel safe, proud of the work they do, and connected to why it matters.

I believe all of us can be great leaders when we choose to be. We will not all lead the same way, but we all have what it takes to be a great leader. My goal for the book is to give you proven strategies on how to lead an a current, diverse and fast-paced environment and to help you give yourself permission to bring out your authentic style and to let others bring out theirs.

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About me and my career

I am a keynote speaker, professional development trainer, executive coach and author with over 25 years of experience. I have earned a reputation as a transformational leader and facilitator specializing in leadership development, difficult conversations / crucial conversations training, generational differences, email etiquette, time management and more.

Early in my career, I spent 11 years in the banking sector in roles spanning merchant support, sales & marketing, corporate marketing, and cash management. My experience ranges from launching debit point-of-sale services in Ottawa, Vancouver and other major markets, developing marketing strategies and training materials, training the national corporate sales teams and supporting merger integrations. Our team was also directly involved in a department-wide rebranding initiative. These opportunities — alongside working with some exceptional leaders and colleagues — shaped my strategic thinking and grounded my human-centered, people-first, and results-driving approach, whether I’m guiding teams at a training event, presenting at a conference, or coaching one-on-one.

In my personal time I have actively volunteered for several local, national and international charities, sat on the board of a Toronto based grass-roots not-for-profit agency and am a retired part-time SPIN instructor which I loved doing for over 20-years.

My goal as your training and development partner

My goal is to help you define and implement interactive and relevant soft skills training that meets your objectives and is right for your organization and your employees.

Recognized as one of Toronto’s leading professional development training providers who specializes in human-skills (soft-skills), my goal is to help organizations and employees build trust, transparency and respect, thereby sharing their unique values and behaviours, to consistently and confidently improve employee engagement, employee loyalty, productivity and customer satisfaction. I am passionate about individuals grow—both personally and professionally—as they champion positive change, stay agile, guide their organizations to thrive, and achieve a competitive edge as employees, employers and service providers of choice.

My speaking, training and writing focusses on topics that discuss how to:

Be an amazing leader that energizes your team
Be crystal clear with your shared expectations, vision, mission and values
Share recognition that inspires your employees
Be an amazing team member who is proud of your individual and team accomplishments
Share constructive feedback
Have difficult conversations
Support the richness and complexity multigenerational and multicultural employees add to workplace dynamics
Build better time management habits
Write email and IM messages that get understood and answered

My commitment to excellence in soft skills training is why I specialize in on-site, face-to-face, interactive continuing education & corporate engagement.

How I help

My training

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Inspired Leadership Skills Development

Leadership training helps new and existing leaders successfully deliver the corporate strategy and build a corporate culture that ignites potential, bringing out the best in everyone.
Difficult Conversations

Difficult Conversation Training provides the skills needed to navigate sensitive topics, resolve conflicts, and foster a culture of open communication, helping teams become better at problem-solving and decision-making.
Generational Differences

Generational differences training explores how to create a workspace where Boomers, Gen X, Millennials and Gen Z employees feel valued and are productive. We focus on leadership, communication styles and how to inspire greatness. We also explore cultural differences.
Time & Priority Management

Time Management Training provides team members practical tools and strategies to prioritize tasks, balance workloads, reduce stress, and increase productivity as they free up valuable time to enjoy innovation and collaboration.
Email Etiquette for Professionals

Professional email etiquette training teaches how to get to the point quickly and help your reader understand your message at a glance. Communicating clearly helps you build your professional reputation and save time.
Hiring Skills Using BEI

Behaviour event interview skills training is an investment that will help your leaders/managers consistently hire people who meet your job requirements and fit the corporate culture and values of your organization.

Testimonials

What clients say

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I hired Bruce Mayhew to facilitate a corporate training program for our district sales managers and senior team members.

The one-day training addressed: multigenerational training to help us understand and therefore adapt management styles according to age group, and Behavioural Event Interviewing (BEI), to help us find and hire the right people when interviewing.

Bruce provided enlightened corporate training that was appreciated by all. He was flexible with the timelines and encouraged conversation and questions throughout the training that deepened our understanding. We are applying methods learned during training and it gives us perspective on new hires. His after training cooperation was also greatly appreciated.

I have no hesitation in recommending Bruce's services to anyone.

Isabelle Leclair
I hired Bruce to provide Email Communication Training to the staff at my client's company. It was a pleasure working with Bruce on this initiative. He was quick to respond, incredibly flexible with scheduling, and always considerate of our company’s needs.
Bruce went to great lengths to customize his training to our specific requirements. His focus throughout the project was on ensuring that our employees learned skills that could be easily and immediately transferred to their work. He did this in a way that was fun, engaging and thought-provoking.
Bruce’s Email Communication Training could not be more relevant to the workplace today and is a MUST for anyone who communicates via email. The pearls of wisdom that are passed on will stick with you every time you send and receive an email.
Bruce, thank you for your patience and guidance. I look forward to collaborating with you in future!

Wendy Glaser
Bruce was one of three speakers we invited to present at a conference with 800 plus attendees. Bruce presented two different seminars – one on difficult conversations, and one on time management.
Bruce’s presentations were fun, informative, and he engaged the audience with relevant questions and practical examples. I'm happy to say we immediately began receiving great feedback from conference participants, clearly marking Bruce as a great addition to our speaker lineup. Bruce was very open to working with our team to create and deliver content that we knew our participants were searching for.
As a manager, I found that the day following his difficult conversations seminar, I was able to recall and successfully use some of the techniques he spoke of.
I would recommend Bruce for future speaking and training opportunities.

April Moon
Bruce is an outstanding facilitator and people-connector.
IABC London worked with Bruce on a Professional Development event titled "The Changing Landscape of Work Environments." From my first communication with him, Bruce was quite simply easy to work with and professional - organized, thorough and prompt to reply.
On the day of our event he arrived early and formed a warm rapport with the speaker panel and those in the audience. He moderated our panel in a helpful and informative way that was respective of the audience's learning. I enjoyed the event immensely, and that is due to Bruce's leadership in bringing the panel of speakers together and bringing out their best insights.
Thank you Bruce for your contribution to IABC London.

Andrew Kaszowski
With just a week’s notice before our workshop, we urgently needed a speaker skilled in navigating difficult conversations. Despite attempts to find someone internally, we had to turn to an external expert. Luckily, Bruce was available on short notice, and we quickly collaborated to tailor the content specifically for our group.
Bruce led a focused workshop on managing difficult conversations and managing competing expectations among stakeholders. He engaged directly with our Digital Transformation and Operations Team, who frequently face complex situations.
Bruce demonstrated a deep understanding of our team’s needs by blending practical training with relevant theory. We also worked through five real-world scenarios that addressed diverse challenges, enabling participants to immediately apply the workshop’s insights to their daily work.
It was a pleasure to work with Bruce and to have him speak to our team. His flexibility and expertise were greatly appreciated. I highly recommend him!

Ariana Krista
When Bruce delivered the effective business email writing course to my management group I received fantastic feedback from the managers on how the workshop was immediately applicable, full of useful strategies and very engaging.
Bruce has the ability to think on his feet, communicate with multiple audiences and keep the project goals in focus. He is a great team player and I look forward to continued work with him on future projects.

Joseph Collins

Why choose Bruce Mayhew?

In-depth expertise in leadership development, communication, and workplace dynamics
Custom solutions for organizations of all sizes and industries
Engaging, data-driven training sessions with memorable takeaways
Proven strategies for boosting trust, engagement, and business results
Years of experience being a leader of teams and on boards
Featured on national media and industry publications like The Globe and Mail and CBC

If you’re looking to empower your team, enhance leadership skills, and create a high-performing, positive workplace culture, Bruce Mayhew Consulting is your trusted partner. Connect today to learn more about customized training programs and executive coaching solutions that deliver lasting results.

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How My Work Will Benefit You And Your Team

About The Path of an Inspired Leader

About me and my career

My goal as your training and development partner

My training

Inspired Leadership Skills Development

Difficult Conversations

Generational Differences

Time & Priority Management

Email Etiquette for Professionals

Hiring Skills Using BEI

What clients say

Why choose Bruce Mayhew?