Invest in your team's success with difficult and crucial conversations training

I hired Bruce Mayhew to facilitate a corporate training program for our district sales managers and senior team members. 

The one-day training addressed: multigenerational training to help us understand and therefore adapt management styles according to age group, and Behavioural Event Interviewing (BEI), to help us find and hire the right people when interviewing.

Bruce provided enlightened corporate training that was appreciated by all. He was flexible with the timelines and encouraged conversation and questions throughout the training that deepened our understanding. We are applying methods learned during training and it gives us perspective on new hires. His after training cooperation was also greatly appreciated. 

I have no hesitation in recommending Bruce's services to anyone.

I hired Bruce to provide Email Communication Training to the staff at my client's company. It was a pleasure working with Bruce on this initiative. He was quick to respond, incredibly flexible with scheduling, and always considerate of our company’s needs. 

Bruce went to great lengths to customize his training to our specific requirements. His focus throughout the project was on ensuring that our employees learned skills that could be easily and immediately transferred to their work. He did this in a way that was fun, engaging and thought-provoking. 

Bruce’s Email Communication Training could not be more relevant to the workplace today and is a MUST for anyone who communicates via email. The pearls of wisdom that are passed on will stick with you every time you send and receive an email. 

Bruce, thank you for your patience and guidance. I look forward to collaborating with you in future!

Bruce was one of three speakers we invited to present at a conference with 800 plus attendees. Bruce presented two different seminars – one on difficult conversations, and one on time management.

Bruce’s presentations were fun, informative, and he engaged the audience with relevant questions and practical examples. I'm happy to say we immediately began receiving great feedback from conference participants, clearly marking Bruce as a great addition to our speaker lineup. Bruce was very open to working with our team to create and deliver content that we knew our participants were searching for. 

As a manager, I found that the day following his difficult conversations seminar, I was able to recall and successfully use some of the techniques he spoke of. 

I would recommend Bruce for future speaking and training opportunities.

Bruce is an outstanding facilitator and people-connector. 

IABC London worked with Bruce on a Professional Development event titled "The Changing Landscape of Work Environments." From my first communication with him, Bruce was quite simply easy to work with and professional - organized, thorough and prompt to reply. 

On the day of our event he arrived early and formed a warm rapport with the speaker panel and those in the audience. He moderated our panel in a helpful and informative way that was respective of the audience's learning. I enjoyed the event immensely, and that is due to Bruce's leadership in bringing the panel of speakers together and bringing out their best insights.

Thank you Bruce for your contribution to IABC London.

With just a week’s notice before our workshop, we urgently needed a speaker skilled in navigating difficult conversations. Despite attempts to find someone internally, we had to turn to an external expert. Luckily, Bruce was available on short notice, and we quickly collaborated to tailor the content specifically for our group.

Bruce led a focused workshop on managing difficult conversations and managing competing expectations among stakeholders. He engaged directly with our Digital Transformation and Operations Team, who frequently face complex situations.

Bruce demonstrated a deep understanding of our team’s needs by blending practical training with relevant theory. We also worked through five real-world scenarios that addressed diverse challenges, enabling participants to immediately apply the workshop’s insights to their daily work.

It was a pleasure to work with Bruce and to have him speak to our team. His flexibility and expertise were greatly appreciated. I highly recommend him!

When Bruce delivered the effective business email writing course to my management group I received fantastic feedback from the managers on how the workshop was immediately applicable, full of useful strategies and very engaging.

Bruce has the ability to think on his feet, communicate with multiple audiences and keep the project goals in focus. He is a great team player and I look forward to continued work with him on future projects.