Leadership
My 8 Habits of Highly Empathic People
Studying empathy is important because it is what binds us together. Empathy helps build trust and respect. And even when this process is slow, when we strive to understand and trust each other we are more likely to work together to find collaborative, mutually beneficial, Win-Win solutions. The alternative is Win-Lose, and why should we settle for Win-Lose when Win-Win is an option?
How to Practice Empathy at Work
The more experiences we have feeling and learning about emotions the more capable at managing our own emotions and being able to correctly recognize and relate to those emotions in other. As adults it can be a longer process but learning how to be more empathetic starts with recognizing the need and practicing empathy.
The Importance of Empathy at Work
Today great leaders build a company that has the support of their employees and their customers as their primary goal by building an environment based on empathy, trust and shared perspective. Great leaders and great companies help each member of their team embrace purpose while also aligning business goals with individual goals.
How To Eliminate Rude, Bossy & Passive Aggressive Email Tone
Tone is one of the most important parts of our email or text messages. There are effective ways to eliminate rude, bossy and passive aggressive tone from our messages and instead build trusting, respectful, mutually beneficial relationships. The few seconds we spend getting into the habit of writing great messages will save us time and help us build a professional brand we will be proud of.
When Leaders are Poor Communicators, Who Pays The Price? Part 1
What makes a great leader communicator? A great leader communicator starts with awareness. Studies have shown that in almost every case we will rate ourselves as far greater - or far poorer (more often) communicators than we actually are. This is backed up within Harvard Business Review articles that report 69% of managers are uncomfortable communicating with their employees.
When Leaders are Poor Communicators, Who Pays The Price: Part 2
It’s easy to get busy and see only what is in front of us, but great leaders help their team and team members also stay focused on the big picture. In Part 2 of 'Who Pays The Price', I discuss 5 of my favourite ways leaders can develop effective communication skills and therefor build an inspired, high-performing team who are loyal.
Discuss Values With Your Team
Values provide information about what decisions are right (or wrong) and why, they build a foundation of integrity, trust between people, even when their responsibilities and experiences are very different; this is one reason why it is important to discuss values with your team.
The Importance Of Building A Supportive Company Culture
A healthy, supportive corporate culture is a symbiotic relationship that involves everyone. It grows out of the big and small decisions we make, how we act, what we say, how we say it, how we treat each other and what part we play in our community. The following are opportunities where each of us can contribute to a supportive company culture.
Introducing Dr. Edward de Bono's Six Thinking Hats
I like how the Six Thinking Hats encourages us to think more broadly. For example, it’s easy to explore all the risks and threats of an idea and forget to explore all of the creative possibilities and opportunities. The Six Thinking Hats reminds us to do more and be more. It is a leadership, team and problem-solving tool that reminds us... and give us permission to be creative.
Build A Supportive Company Culture
The following are opportunities for companies, leaders and employees to build and add to a supportive company culture. A healthy, supportive corporate culture is a symbiotic relationship centred around the company’s core values, beliefs, mission and vision. Everyone from the most junior employee to the most senior has a responsibility to support the company culture.